Leadership. People. Portfolio. Customer. Continuity

ICT Support

Our goal is to make service our mainstay. You can rely on our team of experienced, highly trained technical personnel to provide helpful and professional service.

Information & Knowledge Management

Based on modular concept, the implementation of our information and knowledge management solutions are parametized based on users’ needs.

Performance Management

With the implementation of performance management solutions, organizations are able to continuously monitor the performance of the employees, processes and standards in the organization.

Maintenance Services

To ensure the smooth flowing of your daily business activities, the subscription of KLSB’s software maintenance service shall ensure that you get the best of in-house services and support.

ICT Support

Our goal is to make service our mainstay. You can rely on our team of experienced, highly trained technical personnel to provide helpful and professional service.

Information & Knowledge Management

Based on modular concept, the implementation of our information and knowledge management solutions are customized based on users’ needs.

Performance Management

With the implementation of performance management solutions, organizations are able to continuously monitor the performance of the employees, processes and standards in the organization.

Maintenance Services

To ensure the smooth flowing of your daily business activities, the subscription of KLSB’s software maintenance service shall ensure that you get the best of in-house services and support.

.

ICT Support

Our goal is to make service our mainstay. You can rely on our team of experienced, highly trained technical personnel to provide helpful and professional service.

.

Information & Knowledge Management

Based on modular concept, the implementation of our information and knowledge management solutions are customized based on users’ needs.

.

Performance Management

With the implementation of performance management solutions, organizations are able to continuously monitor the performance of the employees, processes and standards in the organization.

.

Maintenance Services

To ensure the smooth flowing of your daily business activities, the subscription of KLSB’s software maintenance service shall ensure that you get the best of in-house services and support.

Why Choose Us?

We are the best solution provider for you

One of pioneers in

Information and Knowledge Management solution in Malaysia

With more than 20 years of experience in the implementation of Information & Knowledge Management solutions & DEDICATED in Information and Knowledge Management solutions. Happy clients are a sign of a successful implementation and KLSB had a clean track record of more than 200 implementations of Information & Knowledge Management solution all over Malaysia.

Our ‘Wealth of Experience’ in the ability in providing consultancy and on-going services via our

‘Knowledge Acquisitions’ program to our customers

Having in hand, multiple portfolio of experienced Subject Matter Experts in the field of taxonomy management,  management of various classification schemes, information categorization and clustering  and metadata management, we bring to our CLIENT a potent combination of wealth of experience and know-how in ‘getting the job right the first time’.

KLSB’s adoption of sophisticated development methodologies in its product architecture for

Constant and easy enhancement of products

In its mission to provide exceptional benefit to its clients through leadership in the development of innovative software solutions and services, KLSB constantly focuses on extending its range of services, by introducing and enhancing its current portfolio of products in order to provide better solutions and services to clients.

As Developers

Our Advantage to our CLIENT

We listen to our clients before we develop and design our own products and services; thus having the upper hand in integrating our client need right into the core of our solutions. KLSB’s main focus is on Information, Knowledge and Performance Management solutions. Our management team, passionately emphasizes knowledge sharing within our company.  Our trademark of constantly enhancing our Intellectual Capital (the sum of talent,  best practises and know-hows) , ensures that our Customers are the prime beneficiaries.

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Happy clients

Successful implementation at various Public, Special and Academic libraries; inclusive of those from the public and private sectors

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KLGrid® Users

Successful implementation of KLGrid® Web Component (NeuCanvas, NeuLocate, NeuSEAL, NeuAxis, NeuFAMS, and NeuInsights)

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Seminars / STEPS / Events

KLSB conducted various events with the focus on knowledge empowerments and
knowledge sharing

What they said

Terima kasih Cik Fasihah masalah di IPG Kent selesai. Operasi sistem ILMU  berjalan lancar semula. Tindakan pantas dan cekap Cik Fasihah amat kami hargai.. TQVM!!!👍👍.

Azridin

IPG KANT

NeuCanvas system is a good repository system for MRT Corp as it serves as a knowledge hub for the employees to share the individual or departmental knowledge and expertise that can benefits others. This system allowed us to keep track all the featured collection such as documents, photos, videos from various department and maintained it as a company asset. Other than that, the consultant and staffs are very helpful and committed in developing the NeuCanvas system at MRT Corp.  Their full cooperation and assistance to ensure the system is

well operated are highly appreciated.

Cik Nur Asyikin Halim

MRT Corporation

Sistem ilmu di perpustakaan Jabatan Meteorologi Malaysia sangat membantu memudahkan penyimpanan data-data berkaitan koleksi perpustakaan seperti bahan sumber buku dan leratan akhbar dan sistem ini juga memudahkan pengesanan carian bahan perpustakaan yang dipohon oleh pengguna atau kakitangan jabatan. Dengan adanya sistem ilmu ini dapat memantapkan lagi perkhidmatan perpustakaan dari masa ke semasa. Perpustakaan JMM berpuas hati dengan perkhidmatan pihak Knowledge Link Sdn Bhd dalam melakukan kerja-kerja menaiktaraf sistem ilmu dan juga latihan yang diberikan oleh tenaga pengajar.

Puan Haliza

Jabatan Meteorologi Malaysia

Pada pendapat saya sistem ILMU sangat membantu dalam memasukkan dan menyimpan data arkib di dalam sistem. Sistem pun mudah dibelajar dan mesra pengguna. Pengajar pun mengajar dengan baik secara praktikal. Setelah habis masa kursus, pengajar tetap membantu dari jauh jika sistem mengalami masalah. Secara keseluruhannya, Ilmu sangat membantu dalam menguruskan kerja-kerja arkib.

Pn Marissa

RTM Kuching

Perkhidmatan yang diberikan oleh Cik Siti berkaitan Sistem ILMU memang sangat memuaskan. Kepakaran tentang sistem ILMU ini memang saya amat berharap dari supplier jadi dengan adanya Cik Siti maka saya dapat menjalankan tugas saya dengan baik dan lancar. Masalah kataloging dan lain2 tentang sistem dapat ditangani dengan mudah. Saya amat berpuas hati dengan servis beliau. Beliau menjelaskan sesuatu pertanyaan dengan cepat dan mudah untuk difahami. Terima kasih kerana telah banyak membantu saya. 👏👍👍👍

Janilyn

Politeknik Sandakan

Secara keseluruhannya Perpustakaan JPM amat berpuas hati dengan perkhidmatan yang diberikan oleh KLSB dalam membantu organisasi kami mengurus maklumat dengan lebih efektif dan efisyen serta peka dan bersedia memenuhi keperluan jabatan pada bila-bila masa. Perkhidmatan yang diberikan adalah melebihi jangkaan.

Afandi bin Abdul Malek

JPM Pentadbiran

Bahagian Perundangan amat berpuashati dengan perkhidmatan yang diberikan dan disediakan oleh Cik Farah kerana sentiasa peka kepada keperluan Bahagian Perundangan dan sentiasa efisyen melaksanakan tugas dan tanggungjawab melebihi ekpektasi pelanggan

Wan Zainol Hisham Bin Khamid

PERKESO

Kami di MITI mengucapkan terima kasih di atas servis dari pihak Knowledge Link Sdn Bhd selama ini. Staf-staf KLSB sangat berbudi bahasa dalam melayan kami serta komited dalam kerja dan dapat menjalankan tugas yang diberikan dengan baik walaupun tanpa supervisi dari pihak atasan.

Noraini Noran binti Abdullah

MITI

Kami amat berpuas hati dengan servis penyelenggaraan dari pihak KLSB, cuma perlu perbaiki servis bagi penambahbaikan laman web

Syed Mohammad Helmy Bin Syed Md Akhir

UMT

Pihak kami mengucapkan berbanyak terima kasih kepada Cik Farah kerana memberikan perkhidmatan penyelenggaraan dan panduan penggunaan system ILMU serta hal berkaitan dengannya yang amat memuaskan

Nasaruddin

ANM

Sejak menggunakan sistem ILMU, pengurusan perpustakaan berjalan dgn lebih lancar, proses merekod bahan lebih teratur dengan modul-modul yang disediakan. Pengguna lebih mudah mencari bahan melalui web opac dan latihan yg diberikan sangat lengkap dan terbaik. Sekiranya ada masalah, bantuan yg diberikan sangat cepat walaupun hanya melalui WhatsApp. Secara keseluruhannya, pihak kami sangat berpuas hati dengan sistem ini.

Ashikin

KPM Bandar Melaka

Saya mewakili Perpustakaan Institut Pendidikan Guru Kampus Sarawak, Miri mengucapkan setinggi-tinggi terima kasih kepada pihak Knowledge Link Sdn Bhd di atas sokongan perkhidmatan semenjak kami menjadi pengguna ILMU iaitu semenjak 2010.  Setiap masalah yang pihak kami hadapi bersangkutan dengan sistem ILMU dapat ditangani dengan cepat dan berkesan oleh pihak Knowledge Link Sdn Bhd.  Ucapan penghargaan ini khas buat Cik Fasihah yang sangat-sangat memberikan bantuan serta bekerjasama dengan kami semenjak 2016.  Saya amat berpuashati dengan perkhidmatan yang beliau berikan.  Beliau sangat sabar dan tekun menyelesaikan masalah ILMU ditempat kami walaupun ketika itu beliau bercuti ataupun diluar pejabat.  Harapan kami agar kita dapat terus bekerjasama di masa hadapan.  InsyaAllah.

Puan Rosfatimah

IPG Kampus Miri Sarawak

Setakat ni perkhidmatan yang telah diberikan oleh pihak Knowledge Link Sdn Bhd kepada Perpustakaan Kementah dalam penggunaan sistem ILMU sangat terbaik. Setiap masalah yang berlaku di Perpustakaan Kementah dan Perpustakaan Cawangan dapat diselesaikan dengan cepat. Selain itu terima kasih juga pada Cik Fasihah kerana telah banyak membantu pihak Perpustakaan Kementah dalam menyelesaikan semua masalah yg dihadapi oleh pihak Perpustakaan Kementah dan Perpustakaan Cawangan. Perkhidmatan yang pantas dalam menyelesaikan masalah pengguna.

Sarjan Amri

MINDEF

Great service, friendly, very accommodating staff. Most of the time, I’ll be communicating with Fasihah. She and her team are very-very helpful. I’ll rate them 10/10

Syazana

INTI NILAI

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